50524 Installing and Configuring Service Level Dashboard

Course Outline 50524 - Installing and Configuring Service Level Dashboard General Description This two-day instructor-le...

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Course Outline 50524 - Installing and Configuring Service Level Dashboard General Description This two-day instructor-led course provides students with the knowledge and skills to create Service Level Dashboards to monitor the Service Level Objectives defined in System Center Operations Manager 2007 R2.

Outcomes At the end of the course, students will be able to:  Configure objects within System Center Operations Manager 2007 R2 to support Service Level Objectives.  Create Service Level Objectives within System Center Operations Manager 2007 R2.  Install and configure Service Level Desktop 2.0.  Configure settings and permissions on the Service Level Desktop.  Create new Service Level Desktop sites and site collections.

Course Details Course code: 50524 Duration: 2 days Starting time: 9am Finishing time: 4.30pm Lunch and refreshments are provided. (some exclusions apply)

Booking guidelines Contact our learning consultants on 1300 86 87246 and we will assist you with your booking. Enter pre-requisites

 1300 86 87246 1300 TO TRAIN

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For more information about any of our training courses, contact our Learning Consultants on 1300 86 87246 or email us on [email protected] Course Outline 50524A Version 1.0 Feb 2014

Visit us on the web at www.advancedtraining.com.au

Course Outline  Module 1: What is the Service Level Dashboard This module explains what the Service Level Dashboard is and how it functions within the System Center Operations Manager 2007 R2 Management Group.

Lessons • Service Level Dashboard Overview • System Center Operations Manager 2007 R2 • Windows SharePoint Services 3.0 SP1 • Web Parts • Service Level Dashboard Audience After completing this module, students will be able to: • Understand what the Service Level Dashboard is • Understand the System Center Operations Manager 2007 R2 requirements • Understand the Windows SharePoint Services 3.0 SP1 requirements • Understand what Web Parts are

 Module 2: Configuring System Center Operations Manager 2007 R2 This module explains how to Configure System Center Operations Manager 2007 R2 to support the Service Level Desktop.

Lessons • Management Pack Components • Service Level Objectives

Lab : Creating a Group • Create a Group to support a Service Level Objective

Lab : Creating Availability Service Level Objective • Create a Service Level Objective to monitor SQL Server Uptime

Lab : Creating Service Level Objectives • Create a Service Level Objective to monitor server availability and performance criteria After completing this module, students will be able to: • Explain the tie-in between System Center Operations

Manager 2007 R2 and Service Level Dashboard. • Explain what a Service Level Objective is.

• Alter the display of information • Configure permissions for users • Create new sites and site collections

 Module 3: Installing Service Level Dashboard This module explains how to install the Service Level Dashboard.

Lessons • Prerequisites • Installing the Service Level Dashboard

Lab : Installing the Service Level Dashboard • Install the Service Level Dashboard After completing this module, students will be able to: • Explain how to install the Service Level Dashboard • Successfully install the Service Level Dashboard

 Module 4: Configuring the Service Level Dashboard This module explains how to install the Service Level Dashboard.

Lessons • Configuring the Initial Dashboard Settings • Granting Permissions • Creating Additional Service Level Dashboard Sites

Lab : Configuring Initial Dashboard Settings • Configure the settings to enable the Service Level Dashboard web parts

Lab : Viewing and Changing the Display • Alter the display using the Parameters section

Lab : Creating a New Site • Create a new Service Level Dashboard site within the existing Service Level Dashboard

Lab : Creating a New Site Collection • Install a new Service Level Dashboard After completing this module, students will be able to: • Perform initial configuration tasks

For more information about any of our training courses, contact our Learning Consultants on 1300 86 87246 or email us on [email protected] Visit us on the web at www.advancedtraining.com.au