Annual Report 2009 2010

The Community Centre 21 Castlehaven Road, Camden, NW1 8RU t: 020 7485 3386 f: 020 7267 5762 e: [email protected] w...

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The Community Centre 21 Castlehaven Road, Camden, NW1 8RU t: 020 7485 3386 f: 020 7267 5762 e: [email protected] www.castlehaven.org.uk

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Annual Report 2009–2010

Contents

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Chairs report

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Directors report

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Littlehaven Under 5s Drop In Training and Crèche

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Junior Youth Inclusion Project & Transitions Project

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Haven Youth Project

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Senior Youth Inclusion Programme

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HELPS Help Elderly Local People Scheme

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Audit 2009–2010 Financial Report

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Statement of Financial Activity

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Chairs Report 2009/10 First of all, a huge thanks to my fellow Board of Trustee members and the full Castlehaven Community Association staff team for their hard work and support during what was a very busy 2009/10. While the Board retains the responsibility for strategic planning, policy development, and fiscal management, Eleanor Botwright, CCA Director, develops and implements strategy, and manages and coordinates both staff and the delivery of services. Eleanor works closely with her team of project managers, who each focus on projects in their particular area of expertise, Danielle Yapp is responsible for Littlehaven, our Under 5s project, Peter Day takes responsibility for children eight to thirteen, Frances Shank for children and young people aged between 13 and 19 and Tricia Richards for older people. All project managers work closely on joint initiatives such as our intergenerational projects, festivals and community events. This structure has produced phenomenal results with increased community participation in all areas. In considering the progress of the Castlehaven Community Association during 2009/2010 I would encourage you to read the project and financial

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reports included in this publication. You will note that it has been an interesting year of growth amidst global economic meltdown – the full consequences of which are yet to be felt by the whole third sector. In recognition of the probable consequences of the current financial situation CCA has been looking at a number of options for the future, both in terms of service delivery and increased capacity. I am happy to report that jointly with two other community organisations CCA has secured resources from the ‘Modernisation Fund’ to explore options and structures for consortium bidding for the delivery of services. This will hopefully offer economies of scale to service commissioners and improve contract viability. CCA has also secured funds from ‘Community Builders’ to conduct a feasibility study to expand the physical capacity of the community centre to both better respond to the demand for services and to generate income which will help to make CCA less grant dependent, more sustainable and better placed to respond to urgent local issues.

Our diverse range of projects has been funded from a number of sources including: the London Borough of Camden, the Big Lottery Community Fund, the Youth Justice Board, the Jack Petchy Foundation, Sure Start and the Fairstead Trust. Perhaps our most original and innovative funders during this last year have been Zenith Optimedia who have offered a combination of direct unrestricted funding and the support of their staff both in the delivery of services and design and production of publicity materials. Partnerships are the real key to the success of CCA projects – with partners ranging in scale and diversity from the British Museum and local primary schools to the Primary Care Trust and Adult Education Services. All the key partnerships we work with are too numerous to list here, but without them, our services would be seriously restricted. Our very grateful thanks go to all our partners for their support throughout the year. I would also like to thank the many volunteers who have supported our work throughout the year.

They have fulfilled tasks from environmental improvements to visiting the housebound elderly, from organising community events to delivering youth services and from serving at tea dances to escorting vulnerable older people on trips and holidays – each and every one of them is a star!

such outstanding results. Results that have energised and improved CCA and the community as a whole.

Finally, and most importantly, all our thanks must be given to the hard-working and caring staff who have worked so tirelessly to produce

January 2010

Brenda Gardner Chair, Castlehaven Community Association Board of Trustees

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““

Directors Report 2009/10 Located in an area identified nationally as being one of the most deprived in the country1 and locally as a ‘crime hotspot’2, the Castlehaven Community Association offers front-line services to local residents from a four acre open space in the heart of Camden Town. From three small buildings (a community centre, a youth building and an IT suite), a sports facility and two community gardens, CCA delivers services that principally split into six areas: • • • • • •

Help Elderly Local People Scheme (HELPS) Senior Youth Inclusion Project Haven Youth Project Junior Youth Inclusion and Transitions Project Littlehaven Intergenerational Project

Focussing on mental and physical dexterity and social engagement HELPS runs a wide variety of activities for older people including yoga, theatre trips, line dancing and many others.

The Senior Youth Inclusion Project is one of the Youth Justice Board’s National Pilot schemes which offers a variety of interventions that reduce young people’s risk factors and promote social inclusion with an aim to reducing youth offending. The Haven Youth Project offers a variety of activities and learning opportunities to young people aged 13–19 years old. The building has a youth café, dance studio, radio station, music studio and flood-lit sports facility open five days a week. The Junior Youth Inclusion and Transitions Project caters for families with children 8–13 years old and delivers a preventative service to reduce the risk of crime, anti-social behaviour and school exclusion. Littlehaven caters for young children and their families by providing a drop-in play facility, family learning and parental training for employment courses with crèche facilities.

As we enter what will be our 25th year, I’m optimistic that this small but high profile, vibrant community association will continue to develop and respond to the needs of local residents.

Our Intergenerational Project is a marriage of all the projects, focussing on community cohesion based on improved communication between the generations. I believe that Castlehaven projects are successful for a number of reasons but principally because of the people involved: • The Castlehaven Board of Trustees, all local residents with a wide variety of skills and a clear understanding of the complexity of running a charity, who give so willingly of their time and skills in developing strategy and policy for the organisation. • A well-trained and enthusiastic staff team willing to ‘go the extra mile’ to achieve significant outcomes. • A team of keen and willing volunteers who play a key role in the delivery of all services. • The myriad of partnerships from a very broad range of organisations, from national bodies to individual people and from the health and education services to local authority departments.

I thank each and every one of them – their support is invaluable. As we enter what will be our 25th year, I’m optimistic that this small but high profile, vibrant community association will continue to develop and respond to the needs of local residents. However, as part of the third sector we are looking to an uncertain future. In the midst of a recession and a year of both local and national elections we recognise that a successful past is no guarantee of a future – regardless of local need. CCA is therefore exploring options of change and diversification which will increase both our capacity and sustainability; current explorations include doubling our physical capacity, developing consortia with other community anchor organisations and exploring social enterprise opportunities. Eleanor Botwright January 2010

1. 6% most deprived in terms of multiple deprivations – DCLG Dec 2007 2. LB Camden ‘Community Safety Strategy’

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Littlehaven Under 5s Drop In Training and Crèche

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Introduction

Staff team

Because we believe the early years of a child’s life are crucial for cognitive, social and emotional development, the Castlehaven Community Association is very serious about its responsibility to its youngest members. This commitment is demonstrated by the quality of provision on offer, the number of families using the service and the number of families who return with new babies, siblings or grandchildren.

Danielle Yapp, Littlehaven Services Coordinator, leads a dedicated team with Veronica St Hillaire and Charlie Symmons being her primary supporters and a team of crèche workers and volunteers. Danielle and her team do a terrific job to ensure that a consistent high quality service is delivered to both the children and parents.

The continued growth of the project indicates that the service is appreciated by the parents and carers of these very young children.

July 2009 25th / Littlehaven took a coach full of Littlehaven families to the Tropical Forest in Middlesex. We are looking to provide our children and families with many more outings and opportunities like this. “Myself and my daughter never expected to have such fun”, “It was brilliant” and “I loved the giant tortoise”.

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LITTLEHAVEN Under 5s Drop In Training and Crèche

Drop In Our Drop In is a welcoming, safe and stimulating play environment which aims to support and promote the developmental needs of young children. The Drop In is free and open for three mornings a week (Tue., Wed. & Fri.). Our well resourced play room offers a wide variety of educational opportunities with singing and story telling featuring as a regular part of the sessions.

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Crèche All Littlehaven sessions are underpinned by the ‘Every Child Matters’ and the ‘Early Years Foundation Stage’ agendas. The Drop In offers a supportive environment for parents and carers to make or meet friends and meet neighbours and learn new skills. Classes offered this year have included ‘Family Fun with Food’, IT, Yoga and ‘Talk and Play Family Learning’.

On Monday and Thursday mornings we provide a Crèche to enable parents of small children the opportunity to improve their skills and take the first steps towards future training or employment. Training offered this year has included Introduction to Microsoft Word, Child Care and English for Speakers of Other Languages (ESOL).

Family Support and Partnerships To ensure that families have access to as many support services as possible Littlehaven works in partnership with a number of statutory services and other agencies. During this year partners have included Kentish Town Children’s Centre (family support workers, housing

advice professionals & information services) Camden Safeguarding, Camden Primary Care Trust (speech therapists, community dentists and child psychologists), Camden Libraries, Camden Itec, City Literature College and Westminster Kingsway College.



a supportive environment for parents and carers to make or meet friends and meet neighbours and learn new skills.

December 2009 18th / Castlehaven’s first ever Winter Festival! This terrific community event was made even more festive with the addition of snow and a ‘real’ Santa distributing food and hundreds of gifts donated by Zenith Optimedia.

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Junior Youth Inclusion Project & Transitions Project Background The Junior Youth Inclusion Project (JYIP) works with up to 50 young people aged between 8 & 13 years identified (by statutory services) as being at risk of crime, anti-social behaviour, school and/or social exclusion. Children with such risk factors

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often live in families with complex and/or chaotic circumstances that can mean these children are at greatest risk of academic failure during the transitional years between primary and secondary schools, and during the move from

play to youth provision. The project also works closely with schools, education and safeguarding services and youth services to ensure a consistency of support at such vulnerable times.

August 2009 28th / Family sports day. On the last day of our summer play scheme, with the help of Zenith Optimedia, the Junior Youth Inclusion Project organised a family sports day. Parents and carers, brothers and sisters got involved for a  fun day of sports and games with a barbeque and fantastic prizes.

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JUNIOR YOUTH Inclusion Project & Transitions Project

Aims The project’s overall aim is to support the educational attainment of the members, help them become active citizens and identify their role in their community; it achieves this, primarily, by minimising the risk factors surrounding such circumstances and enhancing the positive factors and by helping these children to make positive choices. The project also supports families by acting as advocates for them and/or representing them in case conferences, school visits, formal and informal one-to-one meetings and writing letters of support.

Our Programme Open Monday to Friday from 4–6pm with extended hours during school holidays, the programme is underpinned by the ‘Every Child Matters’ framework. However, the project recognises that children with such complex lives need activities that motivate and excite them. The team therefore offers a safe but challenging, age appropriate programme of activities including homework support, sports coaching, cookery, arts, crafts and games to build basic skills (especially in literacy and numeracy), self- esteem, a healthy lifestyle and a sense of personal responsibility.

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Staff Team The project works closely with the Haven Youth Project & Senior Youth Inclusion Project in the transition from play to youth work sessions to enable continued support from the age of 13. The project also works closely with the Castlehaven HELPS in the delivery of the Intergenerational Project which focuses on cross generation social engagement, community safety, social cohesion and citizenship.

Peter Day, JYIP and Transitions Manager, Danielle Yapp, Hayeser Zorbas and Charlie Symmons, his team of well trained play workers, plus a team of sessional and volunteer workers, deliver a highly regarded project often held as a model of best practice across the borough.

Case Study – Child B: BOY aged 10 Family background: B lives with his mother who is a recovering alcoholic and his older sister, who has severely bullied him.

Safeguarding and social care involvement He has a child protection plan under the category of neglect.

Education Primary school was very concerned with his deteriorating behaviour in year 5 and how he would cope with the preparation for transition to secondary school. Primary school tried to secure a statement of Special Educational Needs, but they were unsuccessful. With support, he began well in year 6, but has since had three fixed term exclusions.

JYIP involvement B was referred to the Junior Youth Inclusion Project from the Youth Inclusion Support Panel after he became involved in anti-social behaviour on his estate. He first attended the project for the summer programme. He was very quiet and withdrawn at first and wouldn’t engage in any activities.

By the end of the summer, with staff support, he grew in confidence, related better to peers, participating in activities and preparing for his transition to secondary school. He continued to attend the after school club in September and started well in year 6. He stopped attending club at the end of September and his behaviour deteriorated at school, which led to three fixed term exclusions. We were invited by his social worker to attend his review case conference, and became a part of his child protection plan. JYIP worked to re-engage B; he now attends sessions, and is now back in mainstream education.

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Haven Youth Project Background The Haven Youth Project (HYP) provides a range of activities for young people between the ages of 13–19. The project opens Monday to Friday 6.30–9.30pm and provides activities that remove

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AIMS social barriers and promote life-long learning and personal development. There are currently 380 registered members.

The HYP aims to promote citizenship, social inclusion and educational attainment. The project aims to deliver a multicultural programme that meets both the group and individual needs.

The project believes that user involvement is paramount to the success of the programme and helps build self-esteem, personal and peer motivation and empowerment.

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HAVEN Youth Project

Our Programme

Achievements

Sessions are structured around the ‘Every Child Matters’ and ‘Aiming High For Young People’ frameworks. It focuses on literacy, numeracy, healthy eating, outdoor physical activities and issue-based workshops around substance misuse, guns and knives, personal development and safety and aims to raise young people’s awareness and equip them with essential life skills.

In the last year the Haven Youth Project became part of the Assessment and Qualifications Alliance (AQA) Unit Scheme. Over 40 young people have successfully gained accreditation in skiing, snow boarding, art design, music, performance skills, singing, cooking, residential skills and sports.

Over the past year young people have had the opportunity to participate in a variety of activities which included skiing in France, surf boarding, the ‘One Mic, One Life’ showcase, the ‘Unity Cup’ festival, sports, drama, circus skills, radio & music production, MC and DJ’ing, arts, gun & knife and sexual health workshops.

Staff Frances Shank has managed the project since 2004 and feels one of the keys to the success of the project is the consistency of the staff. They are incredibly committed and are all working towards further qualifications. There is a real mix of skills on the staff team; Matthew Fox is very talented at music and radio production, Inez Vassell’s background is psychology, Clare Mason has a background in criminal youth justice and Lisa McKenna is the project administrator; there are also four sessional workers and a highly motivated team of volunteers.

Summary This has been a challenging year for the Haven Youth Project, with funding cuts and, given the current financial climate, an uncertain future. However the staff commitment and enthusiasm continues to ensure young people receive a high quality programme of activities.

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Case Study Family background: David is a fourteen-yearold boy who lives with his mother and two younger siblings. He has been a victim of bullying, and, as a consequence, has very low self-esteem and self-confidence. School: His attendance at school is poor and he has been excluded on several occasions for his poor temper control. He has a basic level of reading and writing.

Risk factors: Basic level of reading and writing, poor diet, and lack of exercise, poor temper control, victim of bullying. He is known to associate with a negative peer group. David is in alternative education, attendance poor. Since attending the HYP: David receives one-toone support from youth workers. His school attendance has improved and he attends youth club on a regular basis and has made new friends.

His participation in music production sessions has improved his literacy skills; David has now written his own lyrics, recorded and produced several tracks. David’s confidence has increased and the positive interaction with peers and staff has encouraged him to think about setting personal achievable goals.

July 2009 31st / Repeat of this very successful annual event in the Shaw Theatre ‘One Life One Mic’ showcases anti- gun & knife crime themes and gives young people the opportunity to perform their own material to an audience of their peers in a prestigious venue. 19



Senior Youth Inclusion Programme

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SYIP has helped build young people’s confidence and supported them in making positive life changes

Background

AIMS

The Senior Youth Inclusion Programme (SYIP) works with 50 young people identified as being at risk of crime, anti-social behaviour, school and/ or social exclusion; the project has evolved from a national youth crime prevention strategy piloted by the Youth Justice Board.

The project aims to reduce the risk factors associated with offending and anti-social behaviour by empowering the core 50 young people to make positive changes in their lives that will enable them to realise their true potential and give them more and better choices.

August 2009 7th / Senior Youth Inclusion supported the borough wide football tournament designed to challenge racism & territorialism in the borough.

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Senior Youth Inclusion Programme

Achievements During the last year the SYIP has helped build young people’s confidence and supported them in making positive life changes. Some have gone on to higher education to study courses in music production, child care, sports coaching, IT and business skills. Others have undertaken apprenticeships in plumbing, electrics, and hairdressing. Seven have found employment in retail. 23 have gained accreditation in music production, performance skills, cooking, residential experience, developing personal and group skills and travelling on a narrow boat.

Our Programme SYIP sessions are structured around the ‘Every Child Matters’ and ‘Aiming High For Young People’ frameworks. It focuses on literacy, numeracy, healthy eating, outdoor physical activities and issue-based workshops around substance misuse, gun and knifes, personal development and personal safety to raise young people’s awareness and equip them with essential life skills. The project recognises that young people who are at risk often need activities that motivate and excite them. Sport, outdoor and creative activities can be used as a ‘hook’ to motivate young people. Often these young people have had bad experiences of formal education, so alternatives need to be considered. For example, the SYIP combines courses such as lyric writing, sound engineering and recording their own material to build basic literacy and numeracy skills.

The project has an excellent local and borough wide reputation for quality of service and has been used as a national model of best practice.

Case Study Family background: Omar is a 16 years old. He lives with his mother, stepfather and five siblings. Omar has been arrested for stealing motor bikes and common assault. His older sister has a history of drug use and criminal behaviour. Omar associates with a negative peer group. He has low confidence and low self- esteem. School: Attendance poor 60%, basic literacy skills, struggles to complete schoolwork. He has been excluded from school several times.

Protective factors put in place by SYIP: • One-to-one educational support with key worker. • Attend home work sessions. • One-to-one sessions to identify & set achievable goals. • Regular attendance at youth club sessions. Impact of the SYIP: Since Omar has been attending one-to-one & group sessions his school attendance has risen from 60% to 94%. He has successfully sat his GCSE’s and completed several college applications. His confidence has grown and he has developed positive relationships with other young people. He regularly attends youth club.

Staff Team Project Manager Frances Shank has worked with this group since 2004 and has overall day to day responsibility for delivery of the programme. She is supported by a professional, experienced and committed staff team. Inez Vassell (Interventions Coordinator), Clare Mason (Key Worker), Matthew Fox (Key Worker), Lisa Mckenna (Administrator) and four sessional youth workers ensure a high quality service is offered to young people throughout the year.

The project is open Monday to Friday for individual oneto-one sessions between 3.30-6.30pm & group sessions from 6.30-9.30pm. Young people are involved in devising and planning the programme to ensure that it addresses their needs.

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HELPS Help Elderly Local People Scheme Background Focusing on manual and physical dexterity and social engagement, the Help Elderly Local People Scheme (HELPS) runs a variety of activities that aim to keep older people mentally and physically active and socially engaged – and thereby improve their physical and mental health and quality of life. By far the most significant event over the last year was the confirmation of five year funding from

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the Big Lottery’s ‘Reaching Communities’ programme. This financial stability has allowed the project to focus on extending membership, further developing partnerships and widening the range of its activities. HELPS has an actively engaged membership of over 300 older people, with other non-members accessing classes and activities on a regular basis.

AIMS The principal aim of the project is to be open and welcoming to all – focussing on the person, their sense of comfort, welcome and inclusion – making them feel valued and appreciated. The range of activities, classes and events offered is mindful of the cultural mix of current and possible members.

We endeavour to be aware of exclusion of individual members from the few activities with a cost attached, on the grounds of poverty; we (discreetly) seek funding from local small charities to cover cost, and have; from time to time offered the place free or at a greatly reduced price affordable to the individual member.

““

HELPS has an actively engaged membership of over 300 older people.

We are very committed to our equality policy and feel that with a current membership of 249 from 21 different cultures, with physical abilities ranging from severely disabled to able bodied, and from benefit dependent to financially independent, our membership reflects the success of our commitment.

Nov 2009 – Feb 2010 CCA HELPS Outreach project on local housing estates increased the membership by 12% and continues to rise. Throughout 2009–10 over £1,300 raised by CCA HELPS members through donations, raffles and selling donated and handmade goods at festivals.

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HELPS Help Elderly Local People Scheme

Case Studies:

Our Programme

Staff Team

The programme of activities is developed in full consultation with the membership and changes as a direct result of user evaluations, comments or requests.

Tricia Richards, the HELPS Project Manager, has been in post for six years and is highly skilled in her field and held in high regard by both users and other professionals. We were sorry to see Jacqui Archer, Tricia’s assistant for the last two years, leave for pastures new and thank Natasha Shank for her hard work and support whilst we went through an extended recruitment process; we welcome Karrim Rabi-laleh as the new HELPS project assistant.

The programme delivers weekly exercise classes for all abilities, from walking and yoga for beginners to healthy bones, t’ai chi and line dancing; it offers training in new technologies from computer skills and cruising the net to using a mobile phone and digital photography; it challenges mental dexterity in a number of ways, including oral history, bridge club and even bingo; and it promotes social engagement in a number of ways including day trips, affordable holidays and tea dances. HELPS provides a variety of projects, workshops and events as requested by members – including healthy lifestyles, benefits advice, multicultural events and fitness ‘tasters’. Intergenerational projects are an important feature of HELPS and the scheme continues to organise interesting and educational projects for older and younger people to meet on a neutral platform. These have included fashion projects, educational trips, art based workshops and quizzes.

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Mrs F 75 year old Mrs F is a long standing HELPS member. Her husband (also a HELPS member) passed away earlier this year. Although previously actively engaged, the loss of her husband completely overwhelmed Mrs F, she lost her confidence, her sense of purpose and was in danger of becoming very isolated.

to attend HELPS activities and trips – even though she still finds it difficult without her husband. She says that the support of the staff and friends from HELPS is helping her deal with her bereavement and that attending activities and trips gives her something to aim for and a sense of achievement once completed.

With the support of the HELPS team Mrs F eventually accessed bereavement counselling; with further gentle persuasion Mrs F began

Miss T Recommended by another HELPS member, 69 year old Miss T joined HELPS this year. Suffering with depression and

mental health problems Miss T decided to assess this years HELPS holiday to Wales. Miss T was lucky enough to be allocated a much sought after single room. She said she felt like she’d won the Lottery as this was the 1st holiday she’d been on for 18 years! On her return she said that “it was the best time [she’d] had and [she] felt like a new person”. Since then Miss T has attended our walking club, and our singing event to celebrate national Older People’s Day, and has joined us on a number of day trips.

Recently Miss T thanked CCA HELPS for sending her a birthday card, telling us that it was the only one she’d received! As a result of her engagement with HELPS her confidence is growing every day.

April 2009 An intergenerational trip to Milestones Museum, Basingstoke funded by Zenith Optimedia, with 46 people of different ages attending.

HELPS also has a large team of tutors and class leaders (seconded by Westminster Kingsway College and Camden Active Health Team) specialising in various fields that make the programme varied, interesting and at times appropriately challenging. Finally HELPS would like to acknowledge and thank the wide band of volunteers without whom the delivery of projects, classes and activities could not happen. You’re all stars!

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Audit 2009–2010 Financial Report

Statement of Financial Activity (incorporating an income and expenditure account) year ending 31st March 2009 Incoming Resources

Unrestricted Funds £

Restricted Total Total Funds Funds 2009 2008 £ £ £

Incoming resourses from generated funds Voluntary income

Transactions & Financial Position: The statement of financial activities shows income for the year of £685,359 with expenditure of £637,359 leaving surplus of £48,000. At the end of the previous year we carried forward a reserve of £111,775 of which £55,925 was restricted, at the end of this year we carry forward a reserve of £159,775 of which £50,834 is restricted.

Reserves Policy: In line with Charity Commission recommendations the CCA Board of Trustees aims to achieve a 25% unrestricted reserve of annual turnover. With an annual turnover in the region of £650,000 per annum this equates to an unrestricted reserve of £162,500. At this level, the Board of Trustees feels that, in the event of a significant drop in funding, the charity would

be able to continue the current activities whilst replacement funding is sought, activities changed or the charity wound up. At present the unrestricted and undesignated reserves do not reach this target. The Board of Trustees are considering ways in which additional unrestricted funds may be raised.

679,075

679,075

594,312

725

743

5,559

5,559

6,421

6,284

685,359

601,476

Activities for generating funds

725

Investment income – bank interest Total incoming resources

679,075

Resources expended Charitable activities

631,555

Governance costs Resources Expended



631,555

596,115

5,804

5,804

5,582

637,359

637,359

601,697

Net incoming resources (Outgoing resources before transfers) 6,284 41,716 48,000 - 221 Transfers Gross transfers between funds

46,807

- 46,807

Net movement in funds

53,091

- 5,091

48,000

- 221

Reconciliation of funds Total funds brought forward

55,850

55,925

111,775

111,996

Total funds carried forward

108,941

50,834

159,775

111,775

Continuing operations None of the charity’s activities were acquired during the current or previous years. Total recognised gains and losses The charity has no recognised gains or losses other than those recognised for the current and previous years.

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Castlehaven Community Association would like to thank all its funders, partners & supporters including:

Charity number: 295829 Company number: 2069107 Funded by: Central Government, Camden Council and a number of Charitable trusts

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