RECRUITMENT PACK Director of Resources April 2016
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Advance Director of Resources
YOUR APPLICATION Dear Applicant Thank you very much for your interest in this position. On the following pages you will find information about the Director of Resources post at Advance, along with details of the selection process, to assist you in completing and tailoring your application. In order to apply you should submit:
An up-to-date CV which shows your full career history – we recommend that this is no longer than three pages;
A supporting statement explaining why you are interested in this role, how you are a good candidate for the post and how you fulfil the person specification – we recommend that this is no longer than two pages;
The declaration form – but completion of the equalities section is not mandatory, this is requested for monitoring purposes in line with our commitment to equality and diversity; and
Indicate on the declaration form if you cannot attend the interview date.
Please note that applications can only be considered if all the documentation is complete. Please send your application, preferably in MS Word format by email to:
[email protected]. Applications must be received by 12 noon on Monday 9th May 2016. You will receive an acknowledgement within 24 hours of receipt and we suggest that if after that time you have not heard from us, you telephone the office (020 3 434 0990) to ensure that it has arrived. Using a secure email address and putting the job title/organisation in the subject line reduces the chances of any email going into spam. Please do contact me on 07833 475669 if you wish to have an informal discussion about the role/organisation or if you have any other questions to help you decide whether to apply. We look forward to hearing from you. Kind regards
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
CONTENTS Welcome letter from the Chief Executive
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About Advance
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The Board
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The Executive Management Team
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Job Description
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Person Specification
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Organisation chart – Executive Team
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Principal terms and conditions of service
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Key dates and the selection process
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Media advertisement
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The following supplementary downloaded From www.campbelltickell.com:
information
can
be
Corporate Strategy 2013 - 2016 Business Plan 2015 - 16
www.campbelltickell.com
[email protected]
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Advance Director of Resources
WELCOME LETTER Dear Applicant, Thank you for your interest in joining the leadership team of Advance. Following a period of review, we are looking to recruit an experienced and inspirational leader to work with us through the next phase of our major change programme. You will be joining a talented and energetic newly-formed senior leadership team at an exciting time, as we start to develop the new Corporate Strategy that builds on the ambitious programme of change that has been implemented over the last 12 months. Advance is a registered provider of social housing and for over forty years we’ve put people at the heart of everything we do. We support thousands of people - including disabled people, people with mental health conditions and people with learning disabilities - at home, at work or in the community - to live the life they choose, however varied or complex that life may be. We make a difference through a combination of our specialist knowledge, experience of working in local areas, and by supporting our customers and their families to shape our services. Advance has built up a good reputation for our services with individual customers and with corporate commissioners; we are financially sound with a strong balance sheet. The Board and Management are working hard to continue to develop and improve our services, and to engage with our staff and customers to create a thriving organisation that is committed to improving the quality of life for people with disabilities. We are looking for candidates who have a clear empathy with our aims, and a customer-focussed and collaborative style of working. You will have strong change management skills, and the ability to coax and encourage high performance. If you would like an informal discussion about the role or have any questions before applying, please contact Denise Kirkham at Campbell Tickell on 07833 475 669 or 020 3434 0990. I look forward to reading your application! Yours faithfully
Julie Layton Chief Executive
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
ABOUT US Our story Our wish is that people are free to live the life they choose. Everything we’ve ever done was because someone, somewhere, wanted something different and better out of life and we were determined to support them to make it happen. We're Advance and our story is the story of people’s hopes, dreams and wishes.
Forty years ago we supported four people coming out of institutional care who had a dream of living independently in the community. Back then, our solution was to buy a house on a city street, fill it with furniture, and help them settle in.
nothing without our staff, all of us different but all sharing a dream to do what we’ve done from the start - provide the best services we can for each person, whatever that means for them and us. Where we don't have the knowledge to support people we learn, so that we can get it right; where we can’t provide a solution, we’ll find a local partner who can. And we love it when a plan comes together; it produces results beyond our wildest dreams. Take Alex for example, who led a very sheltered life at home and found it difficult to communicate with people or even look them in the eye. It took four years, but now he's writing music on a computer and every week he's at a community cafe doing a live DJ set in front of a live crowd. People’s expectations change as their lives change. We're not afraid to get on and meet those expectations in new, forward-thinking ways: making the status and security of home ownership available to people with disabilities or mental health issues, with more than 600 people buying a share in their own home; offering employment advice that broadens the horizons of people who find it hardest to get a job; or providing both a suitable home and really intensive support to people who have complex needs so they gain more stability and control over their lives.
Forty years on we’ve learned to do things a bit differently, and our solution doesn’t stop at a front door and a comfy sofa. These days we support thousands of people at home, at work and in the community– people who start from a position of disadvantage due to their health or their disability and who want more choice, more control and more opportunities. We’re proud that we offer a whole load of affordable options under one roof which means people can pick and choose as they wish. So who are we? We are parents, partners, volunteers, runners, musicians, cyclists, writers, gardeners, footy fans and much more. We’d be
www.campbelltickell.com
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Advance Director of Resources We’ve come a long way in forty years. The number of people we work with across England has grown from 4 to 5,000, and the range of things they trust us to provide grows every day. We’ve won plenty of awards that tell us we’re doing a good job but one thing won’t change – we want to be better. Wherever we are and whatever we do, we’ll keep on listening to our customers, as well as the people around them, and taking their dreams as the way forward. What we do and how we do it We offer lots of choice to a really wide range of individuals – from people with complex needs all the way to people managing Personal Budgets and hiring their own Personal Assistants. At the same time we’re becoming more joined up and responsive to what our customers want. Whether they are looking for a place to live, support in their daily lives, assistance in finding a job or a combination of all these things and more, they should be able to pick and choose what suits them.
organisations, learning and getting better at providing what people want along the way.
In April 2014 KeyRing became part of the Advance group. We believe that by joining forces we can offer more choice and a bigger voice for the people we support. What we believe We want to enable people of all ages, with a disability or a mental health issue, to realise their potential as valued citizens. We believe everyone...
The breadth of services that we offer is unique and growing. Our main areas used to be just Housing and Support, but these days we do a lot more: getting people into work, training people how to stay safe, advising people on the best way to plan and choose their support, or helping people take the step of becoming homeowners. Where we don’t have all the answers, we point people in the right direction or team up with other
Must be valued and treated with respect Has the right to live as independently as they can Has the right to be private Has the right to live in good quality, local housing Should have the opportunity to be active and productive through work, learning and leisure Should be able to use services in their local area Can enjoy a life made richer by a wide circle of friendships and relationships
Key facts Advance is the trading name of Advance Housing and Support Ltd We are a Registered Provider of Social Housing with the Homes & Communities Agency We are a charitable organisation (specifically, an Industrial & Provident Society) We provide housing and support for adults with learning disabilities or mental health issues, and employment advice for disabled people We provide a women's refuge in West Wiltshire for women and their dependent children who are fleeing or are at risk of domestic abuse Our head office is in Witney. Our principal offices are in Leicester, Hackney and Solihull. We have further offices in Camborne, Dartford, Didcot, Ferndown, Leamington Spa and Wolverhampton We are a founder member of the Association for Supported Living and the Mental Health Providers Forum, and are signatories of the Driving Up Quality Code
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
THE BOARD Ian Green, Chair
Nigel King
Ian joined the Advance Board in May 2013, replacing Helen Baker who stood down after 7 years. Ian has a long-standing connection with the YMCA, having been involved with the organisation in various positions since 1987. His most recent role was as Chief Executive, a post he held for 5 years. He is currently Chief Executive of Terrence Higgins Trust.
Nigel has twenty years experience working in social housing. He held a number of prominent positions including Assistant Chief Executive at Riverside Housing Association in Liverpool and Chief Executive of Guardian Housing Association managing 160 retirement schemes across England.
Ian has an extensive background in local government, education and governance. He is currently a Non-Executive Director of Wandle Housing Association, Lay Member of West Hampshire Clinical Commissioning Group.
Trained as an economist, he has particular expertise in social housing development and finance, low cost home ownership and strategic planning. He specialises in care and housing for older people and those with support needs. Nigel formally joined the Board in 2011.
He was Chair of Ealing Hospital NHS Trust for five years and served as a Justice of the Peace from 1993 – 2010. Melba Wilson, Vice-Chair Melba Wilson has more than 20 years experience in the public and voluntary sectors. Her focus is health and mental health policy and practice in strategic planning; policy and analysis; corporate management; partnership and leadership development and service improvement. Melba was formerly national director of the Delivering Race Equality in Mental Healthcare programme, a five-year Department of Health action plan. A former journalist, Melba is currently an independent consultant, writer and researcher.
Sharon Patrick Sharon joined the board in 2007. She brings experience of over 20 years as local government councillor, extensive involvement with HILT and other small voluntary sector groups, and an understanding of the NHS as non executive director of a Primary Care Trust. She was previously Chair of HILT which provides care and support to people with Learning disabilities especially those with challenging needs in London. She is an elected councillor in the London Borough of Hackney body and trade association for the £9Billion engineering consultancy industry.
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources Peter Harling
Lindsey Wishart
Peter Harling joined the board in May 2007. He has spent 30 years in corporate management in a wide variety of industries. A specialist in mergers/acquisitions and corporate turnarounds, Peter was more latterly Chairman and CEO of Management Solutions Group Plc – a conglomerate that provided services to the utility sectors.
Lindsey is Treasurer (Trustee/Director) of KeyRing and joined the Board of Advance when KeyRing joined Advance as a subsidiary. Lindsey is also Treasurer of Social Interest Group, which is the parent company of Penrose, Equinox and Penrose Works. This group of organisations provide innovative support for vulnerable people, including those with mental illness and ex offenders. She is also a Lay Member of Brent Clinical Commissioning Group. Lindsey previously held senior finance positions in London boroughs, specialising in Housing and Social Care.
Peter has vast experience and skills in sales and marketing, strategic planning and business finance which are very relevant to the third sector and particularly a progressive charity such as Advance. In semi-retirement Peter has time to devote to the voluntary role as non executive director at Advance in addition to his role with the Prince’s Trust. He also restores and renovates period Cotswold cottages and is a management consultant to the energy and utility industries under his company Norton Consulting Services Ltd.
Lindsey has a CIPFA professional accountancy qualification and is a long standing member of the CIPFA Housing Panel.
John Upsher
Julie Layton, Chief Executive Officer
John joined the Board in November 2013. He is a Fellow of the Institute of Chartered Accountants.
Julie joined Advance in 1999, and has worked as both Director of Finance and Resouces and Deputy CEO. Julie came to Advance with a strong background in Housing Association finance, including several years experience in financial regulation with the Housing Corporation.
Previously he was Director of Finance at Estuary Housing Association for 5 years and Finance Director at Toynbee Housing Association for 16 years overseeing tenfold growth and loan facilities of over £300 million. Prior to that John was Financial Controller at Butterkist, the confectionery manufacturer, for 5 years and had senior managerial experience with a medium sized London based Chartered Accountancy practice.
Julie is committed to continuing professional development, which resulted in Advance being awarded ‘ACCA Approved Employer’ status in 2009. She has significant experience of change management and is also a qualified Project Manager. She has developed partnership working initiatives to ensure Advance can work with others to provide more high quality support options to Customers and support them to lead the lives they choose. Julie was appointed as Chief Executive in October 2015.
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
THE EXECUTIVE MANAGEMENT TEAM Julie Layton Chief Executive Officer
[email protected] 01993 866 385 Office: Witney EA: Di Denham 01993 866 380
Jenny Rigby Director of Human Resources
Karyn Kirkpatrick CEO of KeyRing
[email protected] 01993 772885 Office: Witney PA: Lisa Pyniger 01993 866454
[email protected] 020 7324 0760 Office: London
Debbie Neill Interim Director of Services
[email protected] 0333 012 4307 Ian Gilders Director of Housing
[email protected] 0333 012 4307 Vacant Director of Resources
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
JOB DESCRIPTION Director of Resources Job family
Resources
Job purpose
The directorate carries accountability for business assurance and financial strength. The role is responsible for providing professional leadership on the following aspects:
Finance and Treasury Compliance and Assurance Governance/Company Secretary Procurement Performance Management Information ICT Health and Safety Complaints
What you need to do in this job: 1. Work with the Chief Executive as a key member of the senior leadership team to drive the strategic direction of the organisation; 2. Work strategically across the Executive team to ensure joined up thinking in the delivery of high quality Services. 3. Represent the organisation externally. Be pro-active in the development of key partnerships, working with key stakeholders to ensure the effective co-ordination and delivery or services with other organisations, agencies and partners. 4. As a member of the Director team, adopt a collaborative and supportive approach, maintaining up to date professional knowledge and providing advice and assistance to colleagues as required. 5. In conjunction with the Chief Executive and other Directors, contribute to the development of strategic and financial plans and keep the business plan and other key strategies under review and manage and mitigate risk. 6. Overall responsibility for the financial management of the organisation; for information technology and other designated central service functions as set out above;
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
7. Promote the values of the Group and its commitment to equality and diversity and specifically enabling disabled people to realise their potential as individuals. Actively develop and promote a positive organisational culture based on the values of the organisation. Specific Accountabilities of the Role 1. Provide leadership and motivation and establish a culture of excellence across the Directorate. 2. Work in partnership with internal customers, their representative forums and external customers to ensure that the services we provide are implemented on time and within budget, and meet customer aspirations. 3. Report financial performance and associated issues accurately and in a timely manner to the Board and the senior leadership team, ensuring that they are provided with the appropriate information with which to carry out their responsibilities; 4. Ensure medium and long range financial planning is carried out to support business objectives and meet requirements of regulators and lenders; 5. Ensure that effective Treasury Management is in place, including methods of raising capital funds and working capital are in place alongside appropriate investment policies & procedures; 6. Act as Company Secretary, advising the Board, Chair & CEO on the good governance of the organisation and ensuring that the company’s statutory, compliance and reporting obligations are properly fulfilled, including as an Industrial & Provident Society, employer and Registered Housing provider; 7. Act as strategic lead in all matters of organisational compliance and assurance. 8. Ensure the development and delivery of an appropriate ICT strategy and business plan that reflects the wider business requirements. 9. Ensure that effective arrangements for Business Continuity & Disaster recovery are in place and are regularly tested. 10. Ensure scrutiny of overall Business performance and reporting progress against Business Plan & Budget. 11. Lead the organisation’s Internal Audit & Business Assurance functions ensuring that we actvely manage the risk of fraud, wrongful acts and misrepresentation. 12. Have corporate lead responsibility for Procurement, and development and implementation of a value for money strategy. 13. Strategic responsibility for organisational compliance with all health, safety and environmental legislation and regulations;.
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
PERSON SPECIFICATION What you need to be like: Advance’s PRIDE Behaviours Partnership
Respect
Innovation
Drive
Efficiency
You work well with others, including customers and colleagues You make lots of new contacts and connections You share your knowledge and learning with others You are good at listening to and learning from others You are positive and respond to feedback openly and honestly You want to see things from the customers’ perspective You look for new or different ideas or solutions You are willing to change routine ways of working You like sharing ideas with colleagues and motivating them to make changes You are punctual and deliver work in a timely way You understand Advance’s, your team’s and your own plans and priorities You can explain how far you have got with work and can offer realistic timeframes for completion of the work You plan your work carefully You look for ways to adopt and share ‘best practice’ You try to save resources wherever possible (e.g. by considering how to save money, being environmentally friendly, using data systems etc.)
What you need to know:
Essential/Desirable a. A qualified accountant with evidence of continuing professional development. b. Evidence of achievement in delivering effective financial strategies, across complex customer focussed organisations. c. Experience of heading up a finance and IT function – with a track record of successfully building and leading staff teams; Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
d. Able to show experience of successful engagement in corporate management and participation in the formulation of corporate objectives, policies and strategies; e. Leadership experience within a complex, dispersed organisation, with demonstrable experience of motivating diverse professional staff groups; f. Experience of Governance and Company Secretarial duties; g. Experience of dealing with a range of stakeholders including regulators, funders and professional advisers; h. Experience of working in a Registered Housing Provider/ the Third Sector; i. Ability to interpret the wider operating environment and economic conditions and to enable the organisation to develop appropriate responses to these; j. Ability to set ambitious business targets and work with colleagues to take calculated in risks in achieving these; k. Proven capacity to apply business assurance systems and processes and understand risk management; l. Good understanding of Information Communication Technology and its role in service delivery, marketing and communications techniques and an ability to apply these in the service sector; m. Good standard of personal ICT skills, in particular Microsoft Office but also ability to manage wider ICT systems.
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What you need to be able to do: Essential/Desirable Provide inspirational leadership and direction - lead, motivate and influence staff at all levels Demonstrate integrity and ownership of issues; making right decisions for the whole business with an inclusive approach Communicate effectively with and influence all stakeholders Work flexibly and collaboratively as an Executive Team member, contributing to the delivery of corporate objectives and challenges.
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources Effectively lead others through change and uncertainty, with a focus on delivery of results Demonstrate empathy with our client group with endcustomer focus to your work Excellent interpersonal, written and presentational skills for varied audiences Demonstrate a determination to set high standards of performance and to challenge underperformance in a constructive fashion.
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Points to note: This Job Description and Person Specification contain examples rather than a complete list of all of the tasks you may perform and knowledge you may need in this role. Advance may make reasonable changes from time to time.
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources Organisation Organisation Chart Chart –– Executive Executive Team Team
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Advance Director of Resources
PRINCIPAL TERMS AND CONDITIONS (For information purposes only)
1. Position Director of Resources 2. Remuneration c£93k
3. Annual Leave 33 days paid holiday each year (including bank holiday entitlement) Holiday entitlement increases by one day for each year of service, up to a maximum 38.
5. Location Advance UK Head Office, 2 Witan Way, Witney, Oxon, OX28 6FH
6. Working hours Normal hours of work are 35 hours per week based around the usual business working week. However, due to the seniority of this post there is a requirement for flexibility in meeting the full responsibilities of the post and this will include occasional evening and weekend work.
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
KEY DATES AND THE SELECTION PROCESS Closing Date Monday 9th May 2016 at 12 noon
Interviews Thursday 19th May 2016
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
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Advance Director of Resources
MEDIA ADVERTISEMENT
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Third Floor Olympic Office Centre 8 Fulton Road Wembley Middlesex HA9 0NU 020 8830 6777 020 3434 0990 (Recruitment)
[email protected] www.campbelltickell.com
Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939 Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08
