Case studies in Physician Leadership: Tools for Team-Building and Leading Within Systems Ellen Singer, MD
Physician as Leader: Challenges and Choices
OAFP Annual Meeting Skamania Lodge May 3, 2019
Ellen L. Singer, MD
Medical Director
The Foundation for Medical Excellence
[email protected]
Physician as Leader: Challenges and Choices Ellen L. Singer, MD OAFP Annual Meeting Skamania Lodge May 3, 2109
[email protected] I have no financial relationship with companies producing healthcare products or services.
Physician as Leader: Challenges and Choices Goals for our time today: Defining a leader Defining yourself as a leader Defining your work as a leader Defining your wake as a leader
Physician as Leader: Challenges and Choices
Let’s define leadership……
https://www.youtube.com/watch? v=UQfrcOX5tW4&feature=youtu.be
Physician as Leader: Challenges and Choices Agency Problems
Being data rich and information poor
Consensus, Conflict and Communication
Death by dumb meetings and dead white space
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Lion, Otter, Golden Retriever, or Beaver?
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Physician as Leader: Challenges and Choices What is your leadership charge?
What in your personal style makes meeting this charge easy or difficult?
Physician as Leader: Challenges and Choices Minute by Minute know self, interpret mood, control temper, appreciation
Day by Day get up and get dressed, get your work done, finish what you start, reply to messages, share the load, appreciation
Week by Week plan the week, manage meetings, provide feedback, resolve conflicts, appreciation
Month by Month manage more meetings, celebrate successes, hire and separate, manage quarterly reporting, appreciation
Year by Year celebrations and traditions, older and wiser, grow and grieve, remember the story, set a vision for the years ahead
Physician as Leader: Challenges and Choices Stand on one foot: Center yourself to authenticity
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Stand in different places: Work from the dance floor and the balcony
Officer’s Row , Fort Worden, WA
Physician as Leader: Challenges and Choices What is your leadership charge?
What in your personal style makes meeting this charge easy or difficult?
Physician as Leader: Challenges and Choices What will be said At you retirement party? Or with your 85th birthday toast? What will define your accomplishments? For your organization and team? For your family? For you? May you plant trees whose shade you may never see
Five%Minute%Personality%Test% LION%–%BEAVER%–%OTTER%–%GOLDEN%RETRIEVER% %
Choose%the%item%in%each%line%that%is%most%like%you%and%put%a%4.%%Then%pick%the%item%that%is%next%most%like%you%and%put%a%3.%%Then%2%and%then% 1%which%is%least%like%you.%%Do%this%across%the%page%for%each%list%of%descriptors.% ____Enthusiastic
____ Sensitive Feelings
____Likes Instruction
2. ____ Takes Charge
____Takes Risks
____ Loyal
____ Accurate
3. ____ Determined
____ Visionary
____ Calm
____Consistent
4. ____ Tries New Ideas
____ Like to Talk
____ Enjoys Schedule
____
5. ____ Competitive
____ Shares Ideas
____ Dislikes Change
____ Practical
6. ____ Problem Solver
____ Enjoys Popularity
7. ____ Productive
____ Fun-loving
____ Avoids Confrontations
____ Responsible
8. ____ Bold
____ Likes Variety
____ Sensitive
____ Prefers Perfection
9. ____ Decision Maker
____ Spontaneous
____ Nurturing
____ Detail Oriented
10. ____ Persistent
____ Inspirational
____ Peace Maker
____ Logical
_____
_____
_____
TOTAL%
% 1. ____ Likes authority
_____ %
____ Gives in To Others
Doesn’t Do Things That Surprise Others
____ Factual
Lion – Column 1 This personality likes to lead. The lion is good at making decisions and is very goal-oriented. They enjoy challenges, difficult assignments, and opportunity to get better at things. Because lions are thinking of the goal, they can step on people to reach it. Lions can be very aggressive and competitive. Lions must learn not to be too bossy or to take charge in other’s affairs. > Strength: Goal-oriented, strong, direct > Weakness: Argumentative, too dictatorial > Limitation: Doesn’t understand that their direct leadership can sometimes hurt others, hard time expressing feelings Otter – Column 2 Otters are very social creature. Otter personalities love people. They enjoys being popular and influencing and motivating others. Otter can sometimes be hurt when people do not like them. Otter personalities usually have lots of friends, but not deep relationships. They love to goof-off. (They usually have messy rooms.) Otters like to hurry and finish jobs. (Jobs are not often done well.) The otter personality is like Tigger in Winnie The Pooh. > Strength: People person, open, positive > Weakness: Talks too much, too easy going > Limitation: Remembering past things they were supposed to do, follow through with discipline Golden Retriever – Column 3 Good at making friends. Very loyal. Retriever personalities do not like big changes. They look to feel safe and secure. Can be very sensitive. Very caring. Has deep relationships, but usually only a couple of close friends. Wants to be loved by everyone. Looks for appreciation. Works best in a limited situation with a steady work pattern. > Strength: helpful, calm, reassuring > Weakness: Indecisive, indifferent, unable to express emotional, too soft on other people > Limitation: Seeing the need to be more assertive, holding others accountable Beaver – Column 4 Organized. Beavers think that there is a right way to do everything and they want to do it exact that way. Beaver personalities are very creative. They desire to solve everything. Desire to take their time and do it right. Beavers do not like sudden changes. They need reassurance. > Strength: High standards, order, respect > Weakness: Unrealistic expectations of self & others, too perfect. > Limitation: Seeing the optimistic side of things, expressing flexibility
REFLECTION: 1) What is your strongest personality type? ______________________ a. Name three things (based on this personality) that you have or are good at: ______________________________ ______________________________
______________________________
2) What is your weakest personality type? ____________________ a. Name two things (based on this personality type) that you may have to work on while cooperating with a group: ______________________________ ______________________________
______________________________
Physician as Leader: Challenges and Choices
May 3, 2019
Ellen L. Singer, MD
Reading List and More
Books Fulghum, Robert: All I Really Need to Know I Learned in Kindergarten: Uncommon Thoughts on Common Things; 25th Anniversary Edition Random House, 2004 Gardner, John: On Leadership Free Press, 1993
Goleman, Daniel: Emotional Intelligence (The Tenth Anniversary Edition) Bantam Books, 2005
Grant, Adam: Give and Take - Why Helping Others Drives Our Success Viking Press, 2013
Heifetz, Ronald, Linksy, M and Grashow, A.: The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World Harvard Business Press, 2009
Lipman-Blumen, Jean: The Allure of Toxic Leaders - Why We Follow Destructive Bosses and Corrupt Politicians — and how we can survive them Oxford University Press, 2004
Pink, Daniel: When - The Science of Perfect Timing Riverbend Books, 2019
Schein, Edgar and Peter Schein: Humble Leadership-The Power of Relationships, Openness and Trust Berrett-Koehler Publishers 2018
Websites Farnam Street Blog: https://fs.blog
Harvard Business Review: www.hbr.org
Organizational and Cultural Leadership Institute: http://www.scheinocli.org