IBM
Challenging Problems, Effective Solutions IBM’s leading-edge technologies and industry expertise help energy and utilities companies around the world solve their business challenges.
people who understand your business and the technology it runs on. A par tner that is a leader and a par tner you can trust. A par tner like IBM.
The dynamics of today’s energy and utilities industry demand that your company per form a delicate balancing act: You need to reduce costs while enhancing ser vice levels; you need to manage your por tfolio of businesses while controlling risk; you need to build a per formance-based culture that is flexible to change; and you need to manage regulator y relationships in a way that will satisfy all par ties involved. In addition, change is occurring at a macro level. It’s a time when your customers will demand that you be more responsive, more flexible, more resilient than ever before – that you can operate “on demand.” Your suppliers, par tners, contractors, and your own depar tments will demand tighter process integration – so they can deliver what customers and regulators demand without any wasted time. Your shareholders will demand that you wring ever y last bit of value and efficiency from your business model. This environment will require energy and utilities companies to better sense and respond to changes in their operating environments – changes in customer needs or demand levels; in the status and condition of assets; in energy prices; in the weather. With so many parameters and such a rapid rate of change, the successful companies will be those that can quickly and effectively assimilate and analyze information from all par ts of the organization’s operating environment, act on it decisively, and monitor the results of actions taken. To achieve this, you need a seamless fusion of business processes and technology. Something which, given the disparate nature of most information technology environments, is a complex problem. Unfor tunately, there is no miracle solution. You will need a par tner. One that offers tools that work in new ways, and
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We bring our clients the resources of IBMGlobal Ser vices, the world’s largest technology ser vices company, and the first-hand experience IBM has gained over 10 years of transformation. And of course, IBM Business Consulting Ser vices, with a wealth of energy and utilities industr y experience and exper tise. Throughout this book, you saw the ideas of some of our industr y exper ts who deal with the specific challenges of this Business Value
Infrastructure Value Services Software Hardware
Component Value Figure 1
entire enterprise. Customer-focused yet cost-sensitive. Collaborative but secure. Connected without being restrained. IBM Software is the glue that joins systems and processes, enabling seamless integration across your business. Today, IBM offers a business integration por tfolio that can address vir tually all of your integration needs. A family of business integration offerings that allow you to star t with a simple, cost-effective solution – and then grow and integrate that solution into a comprehensive enterprise architecture as your needs dictate. Because IBM gives you an open, standards-based integration por tfolio that works well in a heterogeneous environment, you can benefit from using IBM as a single business integration software vendor.
Services and software to improve business performance
Services, software, and hardware integrated into an operating environment
Leading-edge technology and innovation
IBM has the capabilities to help you harness business process excellence and leading technology for competitive advantage.
industr y ever y day. We have a global team of these exper ts who can help you address your unique challenges with business and technology insight, backed by the cuttingedge technologies IBM provides.
Make Your Business Tick With IBM Software No business wants to reinvent its infrastructure to accommodate new technology. Yet, without integrated systems, it is impossible to respond quickly when you sense change. IBM's commitment to open standards can help you to make your company flexible and quickly integrate your current and future technology across your
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Our offerings use common standards and architectures and share code. When business integration products are designed to leverage and complement each other, you can more easily integrate the applications and processes you created using them. And as a leader in business integration and Web ser vices, IBM is committed to protecting your investments in our integration software and the applications you develop. IBM WebSphere® software is the musthave platform of the on-demand era – the open-standards architecture that allows you to build and deploy new applications and processes across multiple platforms and complex systems.
IBM's Tivoli® software is designed to help you manage the complexity of an integrated operating environment. It is designed to recognize problems before they happen and help you manage everything from wireless devices to network servers. IBM’s DB2® is the most advanced self-managing database in the world. And Lotus® offers the instant collaboration and communication capabilities you’ll need in an on-demand world. With IBM WebSphere, Data Management®, Lotus, and Tivoli products, you can seamlessly integrate processes and systems such as outage management, work management, and customer ser vice to take the inefficiency out
TotalStorage systems incorporate the autonomic self-configuring, self-healing, self-managing, and self-optimizing technology – and the ability to deliver capabilities like “capacity on demand.”
Manage Costs With IBM Outsourcing and IBM Global Financing The biggest change sweeping today’s IT world is not wireless or grid computing. It is about how businesses pay for them. The notion of computing as a utility – where you buy only what you need when you need it – is a core element of the on-demand era. This can help you to quickly increase or decrease
IBM’s leading-edge technologies and industry expertise help energy and utilities companies around the world solve their business challenges. of your business. You can monitor the condition of assets in the field in real time and capture the data quickly and cost-effectively from disparate systems and architectures into your enterprise-wide decision suppor t processes, effectively extending your management information system beyond the boundaries of your traditional information technology infrastructure, and unlocking the enormous value of data out in the field, turning data into information. And, with IBM’s par tnerships with industr yleading application software providers, you can cost-effectively integrate best-of-breed applications built with your existing infrastructure.
Build on a Strong Foundation With IBM and TotalStorage IBM’s eSer ver and TotalStorage™ product lines can suppor t your business, whatever your needs. From xSeries™ blade ser vers to zSeries™ mainframes, IBM hardware offers compelling security, reliability, and price performance by applying innovative technologies such as grid computing and suppor ting open standards with Linux. IBM eSer ver products incorporate autonomic computing technologies that can make them self-healing, self-configuring, self-protecting, and self-optimizing. You can reduce the overhead you need to manage your systems while increasing your reliability. IBM offers a por tfolio of e-business on-demand storage tools to help improve both storage utilization and reduce total cost of ownership. IBM
Solution Provider
your requirements as markets change. With e-business on demand, you have the flexibility to incorporate this model in a way that makes sense for your specific business goals. With IBM Global Financing, you can exploit IBM’s capabilities while enjoying flexibility and investment protection. With more than $37 billion in assets, IBM Global Financing is the world's premier single-source provider of multi-vendor financing solutions, helping businesses in more than 40 countries realize tremendous savings on their systems, software, and ser vices. The advantages of financing are greater than ever. Any organization can benefit from the reduced costs, simplified budgeting, credit preser vation, and flexibility provided by financing.
www.ibm.com
CONTACT INFORMATION Samuel J. Palmisano Chairman, President, and Chief Executive Officer John R. Joyce Senior VP and Chief Financial Officer International Business Machines Corporation New Orchard Road Armonk, NY 10504 Phone 914.499.4100 BUSINESS CONTACT
David Crozier Worldwide Marketing Manager, IBM Energy & Utilities Industry
[email protected] Phone 914.642.4887
Stay on the Cutting Edge With IBM Research Our worldwide research labs work in all areas of information technology, from physics and cognitive science to leading-edge application research. We invent innovative materials and structures and use them to create exciting machine designs and architectures. We create tools and technologies that will enable the continued evolution of computing and computing services to deliver value to our customers.
We Are Ready to Help When You Need Us Talk to your IBM representative, or visit us on the Web at www.ibm.com/industries/utilities. For local telephone information, visit www.ibm.com/contact. ■
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