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Hospital Wide Orientation and Training Test Packet
Please read and sign the attached documents If you have any questions, please feel free to contact Human Resources (910)892-1000 ext 4123
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ANSWER SHEET Competency Assessment: Hospital Wide Orientation and Training Name: _______________________________________ Date: ______________________________ School: ______________________________________ Program: _________________________
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I have reviewed the Competency Assessment Hospital Wide Orientation and Training materials, have been given the opportunity to ask questions, and agree to abide by the Harnett Health System Policies described herein.
Signature: _______________________________________ Date: _________________________
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Our Creed I will introduce myself to every team member and guest. Address people by name, whenever possible. I will smile and greet everyone, making eye contact. Say "please" and "thank you" when appropriate. I will actively listen to others without interruption. I will devote all of my attention to each guest in my presence. I will value everyone's time. Take care of guest's needs promptly OR "hand-off" to someone who can. Follow-up later in the shift to make sure the guest's needs were met. I will communicate frequently with all our guests. Anticipate their needs, asking, "Is there anything else I can do for you?" I will offer an apology to every guest and team member for any inconveniences, without placing blame on anyone. I will show courtesy and respect to all team members and guests. I will speak positively about other team members, our guests, and the hospital. Every guest is my guest. I will make time to assist other team members without being asked. Signature: _________________________________ Date: ______________________
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Harnett Health System New Employees / Terms / Agreements
Code of Conduct I certify that I have read and understand the Harnett Health System Code of Conduct and agree to abide by it during the entire term of my employment. I will report any alleged or suspected violation of the Code of Conduct or the Corporate Compliance Program to the Compliance Officer. I understand that any violation of the Corporate Compliance Program, the Code of Conduct or any other corporate compliance policy or procedure is grounds for disciplinary action, up to and including discharge from employment. Furthermore, I certify that I have not been convicted of a criminal offense related to health care nor have I been listed by a federal agency as debarred, excluded or otherwise ineligible for participation in federally funded health care programs.
Employee Confidentiality Agreement As an employee of Harnett Health System, I recognize and acknowledge that during my employment I may/will view information relating to patients/employees which is confidential. I further recognize and acknowledge that the information which may come to my attention can adversely affect the patient, employee, the Hospital, and myself should this confidential information be revealed to any person or entity, except through the approved, established channels and the chain of command. I, therefore, recognize that it is my professional, moral, and ethical obligation not to disclose any information that comes to my attention as an employee of Harnett Health System, except through proper channels and to maintain the security of patient/employee information. Further, I recognize that any violation of the CONFIDENTIALITY AGREEMENT will subject me to corrective action, ranging from a reprimand to termination of employment, depending on the nature of the violation of this agreement. I further acknowledge that this CONFIDENTIALITY AGREEMENT shall be made a part of my personnel file at Harnett Health System. I, therefore, pledge to this institution, the employees and the patients that I will strictly adhere to this CONFIDENTIALITY AGREEMENT and will not violate the same.
HIPAA Education Certification Employees I certify that I have completed Harnett Health System’s HIPAA educational training. I also certify that I will honor the Hospital’s privacy and security policies and procedures. I will report any alleged or suspected violations of the privacy/security policies and procedures. I understand that any violation of the privacy/security policies and procedures is grounds for disciplinary action, up to and including discharge from employment.
I have read and understand the terms and agreements in the Code of Conduct, Employee Confidentiality, and HIPPA Education.
Signature ________________________________________________ Date: ________________________
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I, ______________________________________________ , have completed the Competency Assessment: Hospital Wide Orientation and Training. I have read and fully understand the materials presented. I have been given the opportunity to ask questions and agree to abide by the Harnett Health System policies described herein. I have read the Harnett Health System Unproductive Work Environment Policy, HRM 200. This policy outlines Harnett Health’s commitment to a harassment free work environment. Illegal behavior will not be tolerated. I understand and agree to abide by this policy. I understand that failure to do so is grounds for immediate dismissal.
______________________________________________ Student Signature
_____________________________ Date
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Internet Usage Statement of Agreement All employees/students granted Internet access with company facilities will be provided with a written copy of this policy, IS 4005. All Internet users must sign the following statement: “I have received a written copy of HHS’s Internet usage policy. I fully understand the terms of this policy and agree to abide by them. I realize that HHS’s security software may record for management use the Internet address of any site that I visit and keep a record of any network activity in which I transmit or receive any kind of file. I acknowledge that any message I send or receive may be recorded and stored in an archive file for management use. I know that any violation of this policy could lead to dismissal or even criminal prosecution.”
__________________________________________________ Student Signature
_______________________ Date
_________________________________________________ School
________________________ Program
